FAQ

Unfortunately, when your orders have been processed we cannot modify or cancel any order. However, once you receive your order, you can request a return.

• You may place your orders anytime online 24/7 on our website www.rnbodyshaper.com.
• You can purchase RN Bodyshaper products from our store at Capital City Mall: 3506 Capital City Mall Dr, Camp Hill, PA 17011 
• You can also purchase RN Bodyshaper products at our Home Office: 1737 Herr St Unit 5, Harrisburg, PA 17103

All orders are processed, verified, and shipped within 2-4 business days or sooner.

We are not responsible for orders lost in the mail, incorrect addresses, or unclaimed/refused packages.

We do not hold or accept responsibility nor provide refunds for packages that have been reported and/or confirmed as "delivered" by the carrier.

You can track your package using the supplied tracking number.

Our Fajas have a natural hourglass shape with extra compression on your waist. The buttocks area is made of a material that can stretch more than twice the size of your waist. Giving you immediately your best self look, surgery or not.

It simply refers to the level of compression of the shaper.

Fajas are the most suitable shapers for your needs. They are light so stage 1, medium (stage 2) or firm (stages 3 and 4).
Generally, a light i.e. stage 1 shaper is the one that is worn directly after surgery for 6 weeks because the body still suffers from severe pain so a light faja is best to avoid edema on the skin and facilitate blood circulation. Our Cloclo product could be a suitable choice in this case.
After these 6 weeks, or even 8 depending on the patient, we move on to the medium faja to establish the shapes that were given to the body during the operation. At this moment, we can wear a faja like Josette, Naomi, Doriane, Mickaela, Kelly, Jessica,... and finally the firm support is to maintain the shapes until healing.
Please note that this information does not replace medical advice. You should always consult your doctor before using girdles following surgery.

They are not. All RN Fajas are known for applying no pressure to your buttocks.

RETURNS FOR STORE CREDITS MUST MEET THESE REQUIREMENTS:

• Merchandise must be returned within 5 business days of receipt.
• Merchandise must be unworn and unwashed. We cannot accept returns of items that have been damaged, worn, or soiled, and clothing tags must still be intact. Items must be in a condition suitable for resale.
• Merchandise must have all tags, including any tags attached.
• Any merchandise marked "Final Sale" cannot be returned.
• Non-returnable merchandise includes final sale products, panties and bodysuits.
• The customer is responsible for shipping fees to send the order back to RN Company
• Shipping fees are non-refundable.

We reserve the right to refuse any exchange that does not meet our requirements.

RN Company diligently inspects all items before shipping; therefore, damaged merchandise is extremely unlikely. Any returned items will be inspected for signs of wear or smoke, and in the event that the item does not match the original condition, the customer will not be refunded.

You can refer to this page for our detailed refund policy.

When your order has shipped, we will send you a confirmation email that includes your tracking number so that you can follow the progress of your shipment.

Shipping is automatically calculated before submitting your payment information. Simply add items to your cart and proceed to the Check-out page where you will be offered Shipping Method choices and their prices.

You can refer to our size charts for more details and information.

This could happen! Not all bodies were created equal and trying to standardize them is useless - size charts are just a guide to help you determine what YOUR best option is.

If you’re still on the fence, go for what your hip size says. We’ve found that customers who based their purchases on hip size felt a lot more comfortable in their shapewear once it arrived.

If you’re looking for extra compression, then go for waist size. This doesn’t work ALL the time, but some of us do like that extra snug fit in our tummy area. Your body, your choice!

If everything fails and you still can’t figure out your size based on our size charts, go one size up. This has been the solution for most of our customers but, of course, it’s not 100% certain that this will be the right choice for you. The best way to ensure you get your right size is to get hold of a tape measure and measure your waist. Refer to the sizing chart specific to the product you are interested in.

Absolutely! RN Bodyshaper has an affiliate marketing program for people interested in promoting our products. Please contact us if you are.